Services — Swift Refund Claim
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What We Do

Six Ways to Recover Your Money

Every refund category requires a different strategy. We've built dedicated teams and processes for each one — so your case is handled by someone who's won it before.

$2.4M
Total Recovered
4,800+
Claims Filed
94%
Success Rate
6
Service Categories
14d
Avg. Resolution
01
Logistics

Shipping & Logistics Refunds

Carriers owe you money every time they miss a guarantee. We work directly with UPS, FedEx, USPS, and regional carriers to recover refunds on delayed, lost, damaged, or mis-delivered shipments — including charges they quietly applied and shouldn't have.

Avg. 9-day resolution 96% success rate No upfront fee
Late Delivery Guarantees

Major carriers offer money-back guarantees on express services. We audit every shipment for late deliveries — even when carriers don't advertise it — and file for every dollar owed.

Lost & Damaged Claims

We build the documentation trail required to substantiate lost and damaged claims — including proof of value, photos, and carrier-specific filing requirements — then negotiate the full settlement.

Billing Error Recovery

Carrier invoices are riddled with address correction fees, dimensional weight overcharges, and duplicate billings. Our audit catches them all and disputes every overcharge automatically.

Carriers We Work With
UPS FedEx USPS DHL OnTrac LaserShip Amazon Logistics Regional Carriers
How It Works
1
Connect your shipping account
Securely link your carrier portal or upload invoice data. We handle all 50 states.
2
We audit 12 months of shipments
Our system flags every eligible refund, late guarantee, and billing error.
3
Claims filed automatically
We file every eligible claim directly with the carrier on your behalf.
4
Credits land in your account
Refunds are applied as carrier credits or direct checks, tracked in your dashboard.
02
E-commerce

E-commerce Purchase Refunds

Marketplaces have complex dispute systems designed to frustrate claimants. We know every platform's escalation path — from Amazon A-to-Z to eBay Buyer Protection — and we use them to get your money back when sellers and platforms fail you.

Avg. 7-day resolution 93% success rate No upfront fee
Denied & Ignored Refund Requests

If a seller or marketplace denied your refund or stopped responding, we escalate through official dispute channels with documented evidence that's difficult to reject.

Return & Restocking Disputes

Unauthorized restocking fees, returns that were "received" but never refunded, and disputes over item condition — we handle all of them with platform-specific expertise.

Undelivered or Wrong Items

When you're shipped the wrong product or nothing arrives at all, we file structured claims that force resolution — not the runaround that sellers often give individual buyers.

Platforms We Cover
Amazon eBay Walmart Etsy Shopify Stores Target Wayfair + More
How It Works
1
Submit your order details
Share the order number, platform, and issue. We take it from there.
2
We build your case file
Our team compiles evidence: tracking, screenshots, communications, and purchase records.
3
Official dispute filed
We submit through the platform's escalation path or buyer protection program.
4
Refund issued to you
Once approved, the refund hits your original payment method. Tracked live in your portal.
03
Finance

Tax Refund Assistance

The IRS and state tax agencies process millions of refunds but routinely delay, offset, or underpay them. We identify overpayments you may not know you made, follow up on stalled refunds, and resolve disputes with state and federal tax authorities on your behalf.

Avg. 18-day resolution 91% success rate No upfront fee
Overpayment Identification

We review your filing history to identify federal and state overpayments — including amended return opportunities and credits that were missed in the original filing.

Delayed Refund Follow-Up

If your federal or state refund is taking longer than 21 days, we engage the IRS and state agencies through official practitioner channels to identify the hold and resolve it.

Amended Return Support

Missed deductions, incorrect filing status, and unreported credits can all be corrected via an amended return (Form 1040-X). We manage the entire amendment process for you.

We Handle
Federal IRS Refunds State Tax Agencies Amended Returns Business Taxes Payroll Tax Refunds All 50 States
How It Works
1
Share your tax situation
Tell us what you filed, what you received, and what you believe was missed or delayed.
2
Expert review within 24hrs
A tax specialist reviews your case and identifies all viable recovery paths.
3
We engage the IRS or state
We file on your behalf or follow up directly with the relevant agency using practitioner access.
4
Refund issued
Your refund arrives via check or direct deposit. We confirm receipt and close the case.
04
Payments

Chargeback Resolution

Banks close chargeback disputes every day without properly investigating them. We reopen cases with structured, evidence-based documentation — and we know exactly which reason codes, timelines, and escalation paths give you the best chance of winning.

Avg. 12-day resolution 92% success rate No upfront fee
Unauthorized Transaction Disputes

If a charge hit your card without authorization, we build the evidence package banks need — transaction records, fraud indicators, and a written dispute letter — and submit through the correct network channels.

Merchant Dispute & Non-Delivery

Paid for something that was never delivered or significantly misrepresented? We navigate chargeback reason codes under Visa, Mastercard, Amex, and Discover rules to force a resolution.

Reopening Closed Cases

If your bank already closed the dispute in the merchant's favor, we identify whether proper procedures were followed and, when they weren't, file for arbitration or regulatory escalation.

Networks We Handle
Visa Mastercard American Express Discover PayPal Stripe Disputes Debit Card Claims
How It Works
1
Submit transaction details
Share the charge amount, date, card network, and the reason for the dispute.
2
We build your evidence file
Our specialists compile bank statements, communications, and a formal dispute letter.
3
Dispute submitted to network
We file the chargeback through the appropriate network rules and reason code.
4
Funds returned to your account
Upon approval, funds are returned to your card. We track and confirm every step.
05
Audit

Transaction Review & Audit

Most businesses don't know what they're owed. Our audit service goes back up to 18 months across all your platforms, banks, and carriers to identify every refundable charge, billing error, and unclaimed credit — then we recover all of it.

Audit in 48 hours Avg. 8x ROI No upfront fee
Multi-Platform Analysis

We consolidate data from your shipping carriers, e-commerce platforms, payment processors, and bank accounts into a single audit view — revealing refund opportunities across every channel at once.

Billing Anomaly Detection

Our audit engine flags duplicate charges, rate discrepancies, unauthorized fees, and service failures that trigger automatic refund eligibility under carrier and processor agreements.

Detailed Recovery Report

You receive a full itemized report of every identified refund opportunity, with priority rankings, estimated recovery values, and the action we'll take on each one.

Data Sources We Audit
Carrier Invoices Bank Statements Marketplace Accounts Payment Processors Subscription Services SaaS Billing Utility Accounts
How It Works
1
Connect your accounts
Securely grant read-only access or upload exported statements — your data stays encrypted.
2
48-hour audit completed
Our system processes up to 18 months of transactions across all connected sources.
3
You approve the recovery plan
We present every opportunity with expected value. You decide what to pursue.
4
We recover everything approved
Our team files, negotiates, and follows up on every line item until it's resolved.
06
Support

Dispute Follow-Up & Negotiation

Most refund cases fail not because the claim is invalid — but because people give up. We don't. Our dispute team keeps persistent, professional pressure on every provider, carrier, and institution until your case is closed in your favor.

First contact within 24hrs 94% success rate No upfront fee
Persistent Multi-Channel Follow-Up

We follow up via phone, email, certified mail, and regulatory complaint channels — using whichever combination generates the fastest resolution. Providers respond differently to different pressure types.

Escalation Documentation

Every communication is documented and timestamped. If a case needs to escalate to a regulator, BBB, or state attorney general, we have a complete paper trail ready to submit.

Negotiated Settlements

When outright refunds aren't achievable, we negotiate partial settlements, account credits, or service compensations that put real value back in your hands — not just a closed ticket.

Who We Negotiate With
Shipping Carriers E-commerce Sellers Banks & Issuers Insurance Companies SaaS Providers Utility Companies Government Agencies
How It Works
1
Share your stalled case
Tell us what happened, what you've tried, and who you've contacted so far.
2
We map the escalation path
A specialist identifies the fastest route to resolution given the provider and case type.
3
Persistent outreach begins
We contact the provider through every available channel and document every response.
4
Case closed in your favor
Refund, credit, or settlement issued and confirmed before we close your case.
Pricing

Simple, Performance-Based Fees

We only get paid when you do. No retainers, no hourly rates, no surprises.

Individual
For consumers with a single refund claim or dispute to resolve.
20% of recovery
You pay nothing unless we win

Single claim submission
Dedicated case specialist
Client portal access
All 50 states
Multi-claim bundle
Proactive audit
Get Started
Enterprise
For high-volume shippers and large businesses with complex, multi-platform needs.
Custom
Negotiated per volume and scope

Unlimited claims & audits
Dedicated account team
API & data integration
All 50 states
Monthly reporting & analytics
SLA-backed resolution times
Contact Sales
FAQ

Common Questions

Everything you need to know before you start your claim.

How long does a typical claim take?
Most claims are resolved within 7–18 business days depending on the service type. Shipping refunds average 9 days, e-commerce disputes average 7 days, and tax refund follow-ups average 18 days. Your dashboard shows real-time status at every stage.
Do I pay anything upfront?
Never. Swift Refund Claim operates on a pure success basis. You pay absolutely nothing unless and until we recover money for you. Our fee is a percentage of your recovery — if we don't win, you don't pay.
What information do I need to submit a claim?
It depends on the claim type, but typically you'll need: the transaction or shipment reference number, the date and amount, and any communications or documentation you already have. Our intake form guides you through exactly what's needed for your specific case.
What if my claim was already denied once?
A prior denial doesn't disqualify you. In many cases, claims are denied the first time due to insufficient documentation or incorrect filings — not because the claim isn't valid. We assess denied cases and re-file with a stronger package if warranted.
How far back can you audit my accounts?
We typically audit up to 18 months of transaction history, which covers most carrier refund eligibility windows and payment dispute filing deadlines. In some cases — such as IRS amended returns — the lookback period can extend to 3 years.
Is my financial data secure?
Yes. All data is transmitted and stored with 256-bit SSL encryption. We are fully FDIC, FTC, and CCPA compliant. We never sell or share your data, and all access to financial accounts is read-only — we cannot move or transfer funds.

Ready to Recover
What's Yours?

Pick a service and start your free claim today. No upfront fees, no risk — just results.

No upfront fees · Free case review · Results in 14 days on average · All 50 States